Business Information
This gives your AI receptionist the context to handle your calls.
Agent Status
Business Details
Name *
Your business name
Address
Street address
Primary Phone
Business phone
Business Email
you@example.com
Overview *
A short description of your business
Training Sources
Google Business Profile
Not connected
Business Website
Not set
· Fully connectedBusiness Hours
Core Services
- check_circle Consultation
- check_circle Standard Service
Agent Knowledge
Summary of everything your agent knows about your business to better guide and assist your customers. This Agent Knowledge lets the AI concierge be the best guide, and make calls or contact information if privacy rules allow, so click Edit to update it.
No knowledge entries yet. Click Edit to add FAQ entries.
Agent Profile
Personalize your AI receptionist.
Personalize your Agent
Languages
Voice Selection
Select the AI persona that will represent your brand to customers.
Sarah
Professional & Warm. Ideal for customer-facing businesses.
Alex
Clear & Concise. Best for rapid response queries.
Taylor
Modern & Versatile. A balanced tone for any industry.
John
Deep & Authoritative. Excellent for legal or finance.
Jamie
Energetic & Bright. Perfect for marketing & retail.
Elena
Ultra-Realistic. High-fidelity voice with natural pauses.
Voice samples will be available once your agent is configured.
Greeting
Personalize the way your AI receptionist answers the phone.
Phone Greeting
Frequently Asked Questions
Add FAQs so VoiceFusion can properly handle common caller questions.
Knowledge Hub
VoiceFusion can answer callers' questions with the knowledge you provide here. You can add up to 20 detailed FAQs to ensure your it's fully briefed on your business operations.
Active FAQ Knowledge Base
Loading FAQ entries…
Take a Message
Maximize the impact of the messages VoiceFusion takes for you.
Message Questions
VoiceFusion will always record the caller's phone number and request their name. Add specific questions you'd like VoiceFusion to ask when taking a message.
Automatic Fields
Additional Questions
Click to add a new custom field
Spam Filters
Allow your agent to detect and block spam.
Detect and Block Spam
Filter out unwanted calls.
Standard Filter
Block 1-800 Numbers
Fusion Intelligence
AIDetect sales conversations and hang up
Blocked Number List
Manually add numbers to block.
No blocked numbers yet
Any numbers you manually block will appear here for management.
Send Appointment Link
Automatically offer scheduling links when a caller expresses interest.
Why Use Appointment Links?
Zero Wait Time
Enable callers to book instantly without ever being put on hold or talking to an operator.
Calendar Sync
Deep integration with Google Calendar, Outlook, and iCal to ensure you're never double-booked.
Automated Reminders
Reduce no-shows by up to 40% with automatic SMS and email reminders sent by VoiceFusion.
Master Your Agent's Knowledge
Unlock advanced knowledge processing. Upload up to 100 training files and give your AI receptionist the brain it deserves.
Training Files
You can train your agent to be more knowledgeable by simply uploading relevant files here. Supported formats include PDF, TXT, and DOCX.
Add Multiple Training Files
This feature is reserved for our Premium partners. Start a trial to begin training your agent.
Give it a try!No credit card required for 7-day free trial
Transfer Calls
Coming SoonRoute complex calls to a human team member automatically.
This feature is under construction and will be available in a future update.
Launch Instructions
Coming SoonStep-by-step guide to forward your phone number and go live.
This feature is under construction and will be available in a future update.